OPINION OF THE COURT
CRAWFORD V. METROPOLITAN GOVERNMENT OFNASHVILLE AND DAVIDSON
CTY.
555 U. S. ____ (2009)
SUPREME COURT OF THE UNITED STATES
NO. 06-1595
VICKY S. CRAWFORD, PETITIONER
v. METRO-
POLITAN GOVERNMENT OF NASHVILLE AND DAVIDSON COUNTY, TENNESSEE
on writ of certiorari to the united states court of
appeals for the sixth circuit
[January 26, 2009]
Justice Souter delivered the
opinion of the Court.
Title VII of the Civil Rights Act
of 1964, 78 Stat. 253, as amended, 42 U. S. C. §2000e
et
seq. (2000 ed. and Supp. V), forbids retaliation by employers
against employees who report workplace race or gender
discrimination. The question here is whether this protection
extends to an employee who speaks out about discrimination not on
her own initiative, but in answering questions during an employer’s
internal investigation. We hold that it does.
I
In 2002, respondent Metropolitan
Government of Nashville and Davidson County, Tennessee (Metro),
began looking into rumors of sexual harassment by the Metro School
District’s employee relations director, Gene Hughes.[
Footnote 1] 211 Fed. Appx. 373, 374 (CA6
2006). When Veronica Frazier, a Metro human resources officer,
asked petitioner Vicky Crawford, a 30-year Metro employee, whether
she had witnessed “inappropriate behavior” on the part of Hughes,
id., at 374–375, Crawford described several instances of
sexually harassing behavior: once, Hughes had answered her
greeting, “ ‘Hey Dr. Hughes, what’s up?,’ ” by grabbing
his crotch and saying “ ‘[Y]ou know what’s up’ ”; he had
repeatedly “ ‘put his crotch up to [her] window’ ”; and
on one occasion he had entered her office and “ ‘grabbed her
head and pulled it to his crotch,’ ”
id., at 375, and
n. 1. Two other employees also reported being sexually
harassed by Hughes.
Id., at 375. Although Metro took no
action against Hughes, it did fire Crawford and the two other
accusers soon after finishing the investigation, saying in
Crawford’s case that it was for embezzlement.
Ibid.
Crawford claimed Metro was retaliating for her report of Hughes’s
behavior and filed a charge of a Title VII violation with the Equal
Employment Opportunity Commission (EEOC), followed by this suit in
the United States District Court for the Middle District of
Tennessee.
Ibid.
The Title VII antiretaliation
provision has two clauses, making it “an unlawful employment
practice for an employer to discriminate against any of his
employees … [1] because he has opposed any practice made an
unlawful employment practice by this subchapter, or [2] because he
has made a charge, testified, assisted, or participated in any
manner in an investigation, proceeding, or hearing under this
subchapter.” 42 U. S. C. §2000e–3(a). The one is known as the
“opposition clause,” the other as the “participation clause,” and
Crawford accused Metro of violating both.
The District Court granted summary
judgment for Metro. It held that Crawford could not satisfy the
opposition clause because she had not “instigated or initiated any
complaint,” but had “merely answered questions by investigators in
an already-pending internal investigation, initiated by someone
else.” Memorandum Opinion, No. 3:03–cv–00996 (MD Tenn., Jan. 6,
2005), App. C to Pet. for Cert. 16a–17a. It concluded that her
claim also failed under the participation clause, which Sixth
Circuit precedent confined to protecting “ ‘an employee’s
participation in an employer’s internal investigation … where that
investigation occurs pursuant to a pending EEOC charge’ ” (not
the case here). Id., at 15a (emphasis omitted) (quoting
Abbott v.
Crown Motor Co., 348 F. 3d 537, 543
(CA6 2003)).
The Court of Appeals affirmed on the same
grounds, holding that the opposition clause “ ‘demands active,
consistent “opposing” activities to warrant … protection against
retaliation,’ ” 211 Fed. Appx., at 376 (quoting
Bell
v.
Safety Grooving & Grinding, LP, 107 Fed. Appx. 607,
610 (CA6 2004)), whereas Crawford did “not claim to have instigated
or initiated any complaint prior to her participation in the
investigation, nor did she take any further action following the
investigation and prior to her firing.” 211 Fed. Appx., at 376.
Again like the trial judge, the Court of Appeals understood that
Crawford could show no violation of the participation clause
because her “ ‘employer’s internal investigation’ ” was
not conducted “ ‘pursuant to a pending EEOC charge.’ ”
Ibid. (quoting
Abbott,
supra, at
543).
Because the Sixth Circuit’s decision conflicts
with those of other Circuits, particularly as to the opposition
clause, see,
e.g.,
McDonnell v.
Cisneros, 84 F. 3d 256, 262 (CA7 1996), we granted
Crawford’s petition for certiorari. 552 U. S. ___ (2008). We now
reverse and remand for further proceedings.
II
The opposition clause makes it
“unlawful … for an employer to discriminate against any …
employe[e] … because he has opposed any practice made … unlawful …
by this subchapter.” §2000e–3(a). The term “oppose,” being left
undefined by the statute, carries its ordinary meaning,
Perrin v.
United States,
444 U. S. 37, 42 (1979):
“to resist or antagonize … ; to contend against; to confront;
resist; withstand,” Webster’s New International Dictionary 1710 (2d
ed. 1958). Although these actions entail varying expenditures of
energy, “resist frequently implies more active striving than
oppose.”
Ibid.; see also Random House Dictionary of the
English Language 1359 (2d ed. 1987) (defining “oppose” as “to be
hostile or adverse to, as in opinion”).
The statement Crawford says she
gave to Frazier is thus covered by the opposition clause, as an
ostensibly disapproving account of sexually obnoxious behavior
toward her by a fellow employee, an answer she says antagonized her
employer to the point of sacking her on a false pretense.
Crawford’s description of the louche goings-on would certainly
qualify in the minds of reasonable jurors as “resist[ant]” or
“antagoni[stic]” to Hughes’s treatment, if for no other reason than
the point argued by the Government and explained by an EEOC
guideline: “When an employee communicates to her employer a belief
that the employer has engaged in … a form of employment
discrimination, that communication” virtually always “constitutes
the employee’s
opposition to the activity.” Brief for
United States as
Amicus Curiae 9 (citing 2 EEOC Compliance
Manual §§8–II–B(1), (2), p. 614:0003 (Mar. 2003)); see also
Federal Express Corp. v.
Holowecki, 552 U. S.
___, ___ (2008) (slip op., at 8) (explaining that EEOC compliance
manuals “reflect ‘a body of experience and informed judgment to
which courts and litigants may properly resort for guidance’ ”
(quoting
Bragdon v.
Abbott,
524 U. S. 624, 642
(1998))). It is true that one can imagine exceptions, like an
employee’s description of a supervisor’s racist joke as hilarious,
but these will be eccentric cases, and this is not one of
them.[
Footnote 2]
The Sixth Circuit thought answering questions
fell short of opposition, taking the view that the clause
“ ‘demands active, consistent “opposing” activities to warrant
… protection against retaliation,’ ” 211 Fed. Appx., at 376
(quoting
Bell,
supra, at 610), and that an
employee must “instigat[e] or initiat[e]” a complaint to be
covered, 211 Fed. Appx., at 376. But though these requirements
obviously exemplify opposition as commonly understood, they are not
limits of it.
“Oppose” goes beyond “active, consistent”
behavior in ordinary discourse, where we would naturally use the
word to speak of someone who has taken no action at all to advance
a position beyond disclosing it. Countless people were known to
“oppose” slavery before Emancipation, or are said to “oppose”
capital punishment today, without writing public letters, taking to
the streets, or resisting the government. And we would call it
“opposition” if an employee took a stand against an employer’s
discriminatory practices not by “instigating” action, but by
standing pat, say, by refusing to follow a supervisor’s order to
fire a junior worker for discriminatory reasons. Cf.
McDonnell, supra, at 262 (finding employee
covered by Title VII of the Civil Rights Act of 1964 where his
employer retaliated against him for failing to prevent his
subordinate from filing an EEOC charge). There is, then, no reason
to doubt that a person can “oppose” by responding to someone else’s
question just as surely as by provoking the discussion, and nothing
in the statute requires a freakish rule protecting an employee who
reports discrimination on her own initiative but not one who
reports the same discrimination in the same words when her boss
asks a question.
Metro and its
amici support the
Circuit panel’s insistence on “active” and “consistent” opposition
by arguing that the lower the bar for retaliation claims, the less
likely it is that employers will look into what may be happening
outside the executive suite. As they see it, if retaliation is an
easy charge when things go bad for an employee who responded to
enquiries, employers will avoid the headache by refusing to raise
questions about possible discrimination.
The argument is unconvincing, for we think it
underestimates the incentive to enquire that follows from our
decisions in
Burlington Industries, Inc. v.
Ellerth,
524 U. S. 742 (1998),
and
Faragher v.
Boca Raton,
524 U. S. 775 (1998).
Ellerth
and
Faragher hold “[a]n employer … subject to vicarious
liability to a victimized employee for an actionable hostile
environment created by a supervisor with … authority over the
employee.”
Ellerth,
supra, at 765;
Faragher,
supra, at 807. Although there is no
affirmative defense if the hostile environment “culminates in a
tangible employment action” against the employee,
Ellerth,
524 U. S., at 765, an employer does have a defense “[w]hen no
tangible employment action is taken” if it “exercised reasonable
care to prevent and correct promptly any” discriminatory conduct
and “the plaintiff employee unreasonably failed to take advantage
of any preventive or corrective opportunities provided by the
employer or to avoid harm otherwise,”
ibid. Employers are
thus subject to a strong inducement to ferret out and put a stop to
any discriminatory activity in their operations as a way to break
the circuit of imputed liability.
Ibid.; see also Brief
for Petitioner 24–28, and nn. 31–35 (citing studies
demonstrating that
Ellerth and
Faragher have
prompted many employers to adopt or strengthen procedures for
investigating, preventing, and correcting discriminatory conduct).
The possibility that an employer might someday want to fire someone
who might charge discrimination traceable to an internal
investigation does not strike us as likely to diminish the
attraction of an
Ellerth-
Faragher affirmative
defense.
That aside, we find it hard to see why the
Sixth Circuit’s rule would not itself largely undermine the
Ellerth-
Faragher scheme, along with the statute’s
“ ‘primary objective’ ” of “avoid[ing] harm” to
employees.
Faragher,
supra, at 806 (quoting
Albemarle Paper Co. v.
Moody,
422 U. S. 405, 417
(1975)). If it were clear law that an employee who reported
discrimination in answering an employer’s questions could be
penalized with no remedy, prudent employees would have a good
reason to keep quiet about Title VII offenses against themselves or
against others. This is no imaginary horrible given the documented
indications that “[f]ear of retaliation is the leading reason why
people stay silent instead of voicing their concerns about bias and
discrimination.” Brake, Retaliation, 90 Minn. L. Rev. 18, 20
(2005); see also
id., at 37, and n. 58 (compiling
studies). The appeals court’s rule would thus create a real dilemma
for any knowledgeable employee in a hostile work environment if the
boss took steps to assure a defense under our cases. If the
employee reported discrimination in response to the enquiries, the
employer might well be free to penalize her for speaking up. But if
she kept quiet about the discrimination and later filed a Title VII
claim, the employer might well escape liability, arguing that it
“exercised reasonable care to prevent and correct [any
discrimination] promptly” but “the plaintiff employee unreasonably
failed to take advantage of … preventive or corrective
opportunities provided by the employer.”
Ellerth,
supra, at 765. Nothing in the statute’s text or our
precedent supports this catch-22.[
Footnote 3]
Because Crawford’s conduct is covered by the
opposition clause, we do not reach her argument that the Sixth
Circuit misread the participation clause as well. But that does not
mean the end of this case, for Metro’s motion for summary judgment
raised several defenses to the retaliation charge besides the scope
of the two clauses; the District Court never reached these others
owing to its ruling on the elements of retaliation, and they remain
open on remand.
III
The judgment of the Court of
Appeals for the Sixth Circuit is reversed, and the case is remanded
for further proceedings consistent with this opinion.
It is so ordered.
Footnote 1
Because this case arises out of the District
Court’s grant of summary judgment for Metro, “we are required to
view all facts and draw all reasonable inferences in favor of the
nonmoving party, [Crawford].”
Brosseau v.
Haugen,
543 U. S. 194,
195, n. 2 (2004)
(per curiam).
Footnote 2
Metro suggests in passing that it was unclear
whether Crawford actually opposed Hughes’s behavior because some of
her defensive responses were “inappropriate,” such as telling
Hughes to “bite me” and “flip[ping] him a bird.” Brief for
Respondent 1–2 (internal quotation marks omitted). This argument
fails not only because at the summary judgment stage we must “view
all facts and draw all reasonable inferences in [Crawford’s]
favor,”
Brosseau, 543 U. S., at 195, n. 2, but also
because Crawford gave no indication that Hughes’s gross clowning
was anything but offensive to her.
Footnote 3
Metro also argues that “[r]equiring the
employee to actually initiate a complaint … conforms with the
employee’s ‘obligation of reasonable care to avoid harm’
articulated in
Faragher and
Ellerth.” Brief for
Respondent 28 (quoting
Faragher v.
Boca Raton,
524 U. S. 775, 807 (1998)). But that
mitigation requirement only applies to employees who are suffering
discrimination and have the opportunity to fix it by “tak[ing]
advantage of any preventive or corrective opportunities provided by
the employer,”
ibid.; it is based on the general principle
“that a victim has a duty ‘to use such means as are reasonable
under the circumstances to avoid or minimize … damages,’ ”
id., at 806 (quoting
Ford Motor Co. v.
EEOC,
458
U. S. 219, 231, n. 15 (1982)). We have never suggested that
employees have a legal obligation to report discrimination against
others to their employer on their own initiative, let alone lose
statutory protection by failing to speak. Extending the mitigation
requirement so far would make no sense; employees will often face
retaliation not for opposing discrimination they themselves face,
but for reporting discrimination suffered by others. Thus, they are
not “victims” of anything until they are retaliated against, and it
would be absurd to require them to “mitigate” damages they may be
unaware they will suffer.
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